Terms & Conditions
Welcome to Soni Gem and Jewellery. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Information
1.1 These terms apply to all users of the website.
1.2 Soni Gem and Jewellery reserves the right to modify or update these terms at any time. Your continued use of the website after changes signifies your acceptance of the revised terms.
1.3 All items are subject to availability. We reserve the right to discontinue or modify products without prior notice.
2. Eligibility
2.1 By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
2.2 All personal details provided must be accurate, up-to-date, and complete.
3. Orders and Payment
3.1 Orders can be placed online via our website.
3.2 Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards, net banking, and digital wallets.
3.3 Soni Gem and Jewellery reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, or availability issues.
4. Product Information and Pricing
4.1 While we strive to ensure accuracy, product descriptions, images, and pricing on our website may occasionally contain errors.
4.2 Prices are subject to change without notice, but changes will not affect orders already placed and confirmed.
5. Shipping and Delivery
5.1 We offer shipping across India, subject to specific terms. Delivery timelines are estimates and may vary depending on location.
5.2 Soni Gem and Jewellery is not responsible for delays caused by external factors, such as customs clearance, carrier delays, or unforeseen events.
5.3 In case of undelivered items, you must notify us within 7 days of the expected delivery date.
6. Returns and Refunds
6.1 We accept returns on certain items within 7 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase.
6.2 Personalized or custom-made items are not eligible for return or refund, unless defective.
6.3 Refunds will be processed after the returned item has been inspected. Shipping fees are non-refundable.
7. Intellectual Property
7.1 All content on this website, including text, images, logos, and product designs, is the intellectual property of Soni Gem and Jewellery and is protected by applicable copyright laws.
7.2 You may not copy, reproduce, or distribute any content from our website without prior written permission.
8. Privacy and Security
8.1 We are committed to protecting your privacy and ensuring the security of your personal information. Please refer to our Privacy Policy for more details.
8.2 We use SSL encryption to safeguard your data during transactions.
9. Limitation of Liability
9.1 Soni Gem and Jewellery will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9.2 Our total liability for any claim related to your purchase will not exceed the amount you paid for the product.
10. Governing Law
These terms and conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata.
1. General Information
1.1 These terms apply to all users of the website.
1.2 Soni Gem and Jewellery reserves the right to modify or update these terms at any time. Your continued use of the website after changes signifies your acceptance of the revised terms.
1.3 All items are subject to availability. We reserve the right to discontinue or modify products without prior notice.
2. Eligibility
2.1 By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
2.2 All personal details provided must be accurate, up-to-date, and complete.
3. Orders and Payment
3.1 Orders can be placed online via our website.
3.2 Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards, net banking, and digital wallets.
3.3 Soni Gem and Jewellery reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, or availability issues.
4. Product Information and Pricing
4.1 While we strive to ensure accuracy, product descriptions, images, and pricing on our website may occasionally contain errors.
4.2 Prices are subject to change without notice, but changes will not affect orders already placed and confirmed.
5. Shipping and Delivery
5.1 We offer shipping across India, subject to specific terms. Delivery timelines are estimates and may vary depending on location.
5.2 Soni Gem and Jewellery is not responsible for delays caused by external factors, such as customs clearance, carrier delays, or unforeseen events.
5.3 In case of undelivered items, you must notify us within 7 days of the expected delivery date.
6. Returns and Refunds
6.1 We accept returns on certain items within 7 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase.
6.2 Personalized or custom-made items are not eligible for return or refund, unless defective.
6.3 Refunds will be processed after the returned item has been inspected. Shipping fees are non-refundable.
7. Intellectual Property
7.1 All content on this website, including text, images, logos, and product designs, is the intellectual property of Soni Gem and Jewellery and is protected by applicable copyright laws.
7.2 You may not copy, reproduce, or distribute any content from our website without prior written permission.
8. Privacy and Security
8.1 We are committed to protecting your privacy and ensuring the security of your personal information. Please refer to our Privacy Policy for more details.
8.2 We use SSL encryption to safeguard your data during transactions.
9. Limitation of Liability
9.1 Soni Gem and Jewellery will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9.2 Our total liability for any claim related to your purchase will not exceed the amount you paid for the product.
10. Governing Law
These terms and conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata.