Privacy Policy

DATA COLLECTION:

We gather or receive data about you through various means, as outlined below. This data may include personal information, which refers to details that, either alone or combined with other information, identify you as an individual or can be reasonably linked to your identity.

*Data You Provide:* When you ask questions, request information, or give feedback via this Site, we may ask for details such as your name, postal address, phone number, and email address to respond or follow up. We may also request additional information pertinent to your inquiry, such as your location, industry, and preferred contact method. We do not retain customer data for jewellery purchases made through EMI.

You may also make requests via this Site to exercise your rights under relevant privacy laws. We will collect and keep data related to these requests for response and compliance purposes.

We typically do not request “special” or “sensitive” personal data (e.g., government ID numbers, racial or ethnic background, political views, religious beliefs, health information, criminal history, or trade union membership) from visitors. Please refrain from providing such data unless specifically asked, and if you voluntarily share it, you consent to our use of it in accordance with applicable law and this Privacy Policy.

*Data Collected from Your Use of This Site:* We automatically gather certain data about the device you use when visiting this Site, including your IP address, browser or device information, data from cookies, pixel tags, and similar technologies (as detailed in the “Cookies and Other Internet Technologies” section), the date and time of your visit, and the previous webpage you viewed. We also collect information about videos or content you view on this Site, including the type, name, and duration of the content.

DATA USE:

We use your data for the purposes for which it was collected or provided, as stated at the time of collection or as inferred from the context. We may also use the data to:

- Manage and operate this Site, communicate with you about it, handle your requests, or complete transactions or services you have authorized.
- Personalize your user experience and tailor the content we provide to you, including delivering more relevant information.
- Inform you about SGJ’s products and services, offer promotional materials or deals, or send updates about SGJ’s business and events (including based on your interests and location) (collectively, “marketing communications”). These may be delivered via email, postal mail, online, social media, text messages, and other channels.
- Perform internal business functions such as corporate transactions, audits, data analysis; conduct research and analytics on your use of this Site; develop new products; enhance this Site and our services; identify usage trends; evaluate advertisement performance; optimize advertising campaigns; and assess the effectiveness of our communications.
- Safeguard the rights, safety, property, or operations of SGJ, you, or others.
- Comply with applicable laws and respond to requests from law enforcement or government authorities.

You can opt out of SGJ’s mailing list at any time by clicking the ‘unsubscribe’ link in any marketing communication. After unsubscribing, we will cease further marketing communications but may contact you as necessary for any requested services.

We will not use your personal data to advertise third-party products or services, license or publish your data, or sell it to third parties for their commercial purposes.

BASIS FOR PROCESSING PERSONAL DATA:

Our processing of personal data is based on the following legal grounds:

- Consent: We may rely on the consent given at the time of data collection or disclosure to process such data for the specified purposes.
- Legitimate Interests: We may process data based on our legitimate interests, provided these are not overridden by your rights or freedoms. This includes ensuring the effective operation of this Site and our business, and delivering information and services.
- Compliance with Legal Obligations: We may process data as needed to meet legal obligations under applicable laws.

For processing “special” or “sensitive” personal data, we will do so if you give explicit consent, if necessary for legal claims, or if the data has been made publicly available.

For inquiries about the legal basis for our data processing, please contact us at 1800-266-1888.

DISCLOSURES OF PERSONAL DATA:

We may share your data with:

- Entities within the SGJ group of companies.
- Third-party service providers.
- Government and public authorities to meet legal or regulatory requirements.
- Other third parties as necessary or appropriate for legal, enforcement, protection, or remedy purposes.

This Site may feature content and plugins from social media platforms. When you interact with these services, third parties may access or store data which we do not control. Please review the privacy policies of these third-party platforms.

COOKIES AND OTHER INTERNET TECHNOLOGIES:

This Site uses cookies and similar technologies (e.g., pixels, ad tags) to enable features, enhance functionality, and gather statistical data. Cookies can be session-based or persistent.

You can refuse cookies through your browser settings, though some features of this Site may not function properly without them.

Third-Party Cookies and Technologies:
We use third-party cookies for advertising, including targeting and measuring ad effectiveness. Third parties may use your data to deliver ads based on your interests and online behavior. SGJ is not responsible for the practices of these third parties.

THIRD-PARTY WEBSITES:

This Privacy Policy does not address the privacy practices of external websites linked from this Site. Inclusion of a link does not imply endorsement.

DATA SECURITY:

We employ reasonable measures to protect your data. However, no online or storage system is fully secure. If you believe the security of your data has been compromised, please contact us immediately at 1800-266-1888.

EXERCISING YOUR RIGHTS:

You have choices regarding the handling of your personal data. You can unsubscribe from marketing communications by clicking the ‘unsubscribe’ link provided.

DATA RETENTION:

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

UPDATES TO THIS PRIVACY POLICY:

We may revise this Privacy Policy periodically. Changes will take effect when posted on this Site. We encourage you to review this Privacy Policy periodically.

DISCLAIMER:

This email (including any attachments) is confidential and intended solely for the designated recipient. If you are not the intended recipient, you are prohibited from disseminating, distributing, or copying this communication. SGJ does not guarantee the integrity of this communication and accepts no liability for any damage caused by viruses. If you received this in error, please delete the message and notify us at enquiries@sgj.co.in. Please consider the environment before printing this email.

CONTACT:

SGJ Fine Jewellery Pvt. Ltd.
House of SGJ, Aver House Building, Plot B 26-1, Off. New Link Road, Andheri West, Mumbai - 400053, Maharashtra.

Contact number: 022 6780 7777
Email: enquiries@sgj.co.in